Why no prices on your ecommerce website?

Our new site is meant for a better customer experience, you’re able see the full range of products available and have the convenience of being able to make inquiries whenever. To view prices, you will need to login or registered if you’re a new user.

How did the idea of BuildMAX come to life?

BuildMAX was a result of several factors including the limited selection of materials in the local markets, the hassles of dealing with exporters, and the extremely high costing because of the middlemen. With our experience in the field of construction and rapport with suppliers across five continents, we decided to give shape to the perfect solution to tackle these issues.

Where are the products from?

The sourcing of the products is based on what you need and the look and feel you desire since we represent 350+ partner factories globally.

What is the lead time?

The average lead time is 6-10 weeks depending on the item required, the country it is being delivered from and the final destination.

Do you accept small order quantities?

Yes, we can consolidate various items, as needed, and arrange shipping to your required location.

Who do I pay?

We ask you to pay directly to the suppliers.

Can I pay in another currency?

We understand that exchanging foreign currency is sometimes a hassle. For your convenience, you can pay us in your local currency and we’ll get the conversions done. However, the invoices will be made in US Dollars or Euros itself.

Can I change my order?

Since most products are customized as per your requirement, the order cannot be changed once it goes into production. However, if it is a standard product, we can try to help you with the same as much as possible.

Can I cancel my order?

Since most products are customized as per your requirement, the order cannot be cancelled once it goes into production. However, if it is a standard product, it can be cancelled without refund. The amount for the same can be adjusted with future orders.

Are there any promotions?

Yes. We do have promotions and discounts on certain products from time to time. This information is passed through our weekly newsletters.

How do I ensure the product’s quality?

Our partner factories are continually being checked for capability, compliance, and certifications by our team and through multiple government databases. Additionally, our in-house quality control team also inspects during production and pre-shipment in accordance with the AQL (Acceptable Quality Level) agreed on.

Do you provide assistance for installation of products?

If assistance is required and requested for installation of any products, an engineer from our end will supervise the process using your workers.

Do you offer design services?

We offer interior design services, enabling you to envision exactly how your spaces will look with our products.

Ask our experts…

If there are any questions you have that we haven’t answered yet, please contact us and a member of our team will be in touch